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abrasiverock.com 2 UNDERSTANDING SOCIAL MEDIA FOR BUSINESS T// LEVEL 3 AIM AND pURpOSE OF ThE UNIT Social media for business is a widely expanding opportunity. Apply Appropriate Presentation and Interpersonal Skills in Customer Service Situations It is pointless providing a wide range of customer facilities if staff are scruffy, ill-mannered or.
The 8 Core Principles of Good Customer Service. Performance in any field is guided by a few core principles. Say you want to improve at swimming. A deep understanding of a field’s core principles sets you up for an autonomous path of continuous improvement.
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